Shop Policies

Shop Disclaimer

The use of stones, crystals, herbs and other items found in our shop as wellness therapy is your personal choice. While we know that stones/crystals and herbs have been used historically, to relieve or prevent symptoms, the items we sell or recommend on our website, offer no guarantee of results. We make no claims about their ability to diagnose, treat, prevent or cure any illness. Metaphysical/magical outcomes are not  guaranteed. Any information related to magical properties represents historical or traditional usages in mythology, folklore, folk medicine, or alternative spiritual practices and is provided as a matter of interest only. Please do your own research and handle safely. These products are not meant to replace medical treatment or intended to diagnose, treat or prevent any type of disease. If you have a medical problem, please seek medical treatment.

Please keep in mind when purchasing crystals or natural stones, or items made from natural stones that they come from the Earth. Since stones come from the earth, they can be unevenly shaped, or have bumps, dents, cracks, fractures, etc., on them. These unique markings contribute to the natural beauty of each stone as no two are exactly alike.

Photos included in our listings are actual photos we have taken of the items that are for sale. Our images are taken with studio lights and accurately represent the color of the items being sold. Colors may vary, depending on your monitor settings, and may differ from the actual color of the item due to stone variations. If you are not familiar with the color of the item, or if you have questions about the color of an item, please ask before purchasing as all sales are final and there are no returns or refunds on stones. If you purchased our items during a Live Sale, please note that the colors may vary from screen to screen and that different lighting can show the color differently. I do my best to accurately depict every item but expect some variation in color and small variances in shape.

By purchasing from me you agree to these terms and conditions. If you have any questions or concerns please feel free to ask.

Privacy & Safety

At Cauldron Emporium, We are committed to maintaining the trust and confidence of visitors to our website and subscribers to our newsletter.  Here you’ll find information on how we treat data that is collected from visitors to our website, or when someone subscribes to our emails.
 

Visitors to our Website

When someone visits www.cauldronemporium.com we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behavior patterns. We do this to find out things such as the number of visitors to the various parts of the site.  This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting my website.  You can find more information on how cookies are used on this website in the Cookies Policy below.
 

Newsletter / Blog Sign Up

As part of the registration process for our newsletters and blog, we collect personal information.  We use that information for a few reasons: to send you special offers; to tell you about stuff where you have indicated an interest; to contact you if we need to obtain or provide additional information; to check our records are right and to check every now and then that you’re happy and satisfied.  We don't rent or trade email lists with other organizations or businesses.

We use a third party provider, Ascend, to deliver our emails.  We gather statistics around email opening and clicks using industry standard technologies to help monitor and improve our emails.  For more information, please see Ascend by Wix's Privacy Policy.

You can unsubscribe to general mailings at any time of the day or night by clicking the unsubscribe link at the bottom of these emails.  You will still continue to receive emails with regards to orders you have placed, and dispatch notifications for your orders.
 

Purchasing/Payment Data

WE DO NOT collect your credit/debit card details.  Making a purchase through this website is secure as noted by the "https:" prefix before our domain name.  We use an SSL Certificate which enables encryption of sensitive information during online transactions.  All phone transactions are entered directly into a virtual terminal ensuring no need to write down or collect sensitive information.  All payments are processed through our website or Paypal’s secure server.

Your financial information is not shared with us at Cauldron Emporium and all your information is kept safe.
 

Links to Other Web Sites

This privacy notice does not cover the links within this site linking to other websites.  Those sites are not governed by this Privacy Policy, and if you have questions about how a site uses your information, you’ll need to check that site’s privacy statement.
 

Access to Your Personal Information

You are entitled to access the personal information that we hold.  If you have any questions/comments about privacy, please email your request to cauldronemporium@gmail.com.

 

Cookies Policy

This website uses cookies to better the user's experience while visiting the website.
 

What is a cookie?

Cookies are small text files that are saved to the user’s computers hard drive.  They track, save and store information about the user’s interactions and usage of the website.  This allows the website, through its server, to provide the users with a tailored experience within the website.
 

How long are cookies stored for?

Persistent cookies - these cookies remain on a user's device for the period of time specified in the cookie.  They are activated each time that the user visits the website that created that particular cookie.  

Session cookies - these cookies allow website operators to link the actions of a user during a browser session.  A browser session starts when a user opens the browser window and finishes when they close the browser window.  Session cookies are created temporarily.  Once you close the browser, all session cookies are deleted.

Cookies do lots of different jobs, like letting you navigate between pages efficiently, remembering your preferences, and generally improve the user experience.

You can find more information about cookies at www.allaboutcookies.org

Changes to this Privacy Notice

We keep our privacy notice under regular review.  Changes and clarifications will take effect immediately upon their posting on the website.  This privacy notice was last updated on the 16th of September, 2020.

Payment Methods

- Credit / Debit Cards
- PayPal